Letter from the Pacific Northwest

This fall we had the opportunity to spend a fair amount of time in the Pacific Northwest—multiple trips to Seattle and Portland—and became better acquainted with the dynamics of that particular local/regional legal market. No mention of those two cities would be...

Letter from London: Part II

This is the second in a two-part series recapping some of our thoughts, analyses, and impressions gleaned during our time in London late last month.  The first installment, where we discussed Business Models and Compensation, is here. Today’s topics are...

Profit and Delusion

The following is reproduced from LegalBusiness with the kind permission of the author, Tony Griffiths, who heads the London office of K&L Gates. Many centuries ago while studying law as an undergraduate, a particularly inspiring corporate law lecturer suggested...

Different Price Points/One Brand?

I’ve previously mentioned the Business Leadership Summit being organized by The Lawyer, taking place in London September 22—23. (More information here; registration here.) On the afternoon of Wednesday 23 September I will be moderating a panel (3:30 pm –...

A Client Value Guarantee?

Today I want to discuss what, I imagine, many readers will thing is a hare-brained idea; and then I want to explain why, if you adopted this idea, your own behavior would change such that it might not end up being hare-brained in the least. Both dimensions of this...

Designing the Future Law Firm

You may have heard about the Business Leadership Summit being organized by The Lawyer, taking place in London September 22—23. (More information here; registration here.) The theme is “embracing change in the delivery of legal services,” and here are are a...
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