How the Mighty Fall: Part IV

We now come to Stage 4, Grasping for Salvation. Illustrative is the contrast between how HP and IBM responded in terms of choosing new CEOs when each company’s growth slowed dramatically in the 1990’s. HP first: It faced a choice as it sought to replace...

How the Mighty Fall: Part I

Jim Collins has authored or co-authored six books that have sold over 10-million copies altogether. Good to Great may be the most famous (published in 2001, still the #1 best seller on Amazon in “Strategic Business Planning”), but Built to Last is also...

Whither the Big 4?

Late this past week my partner Janet and I had the opportunity to participate in a panel at the 23rd annual Thomson Reuters Marketing Partner Forum (held this year in Orlando) on the “rise of the Big 4″—and, we took it to mean, all other species of non-law...

Don’t Go Public! (?)

It has become a commonplace—I have bowed to convention and endorsed the notion myself—to observe that law firms are labor-, not capital-, intensive, and that (here’s the dangerous and subtle segue) therefore there would be no benefit to them in taking on outside...

“Collegial & Collaborative?” Guess Again

A few months ago we invited you all to take a survey addressing how truly “collegial and collaborative” your firm is, and how well prepared you felt (a) to be able to knowledgeably point clients towards cross-serving opportunities and (b) to be rewarded...

Video: Market Segmentation

Recently I had a chance to sit down with Ralph Baxter here in New York for an interview that was just released under the auspices of Thomson Reuters’ Legal Executive Institute. I invite you to take a look and of course to comment....
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