Cheesecake Factory, Lexus, Ritz-Carlton

What does “The Cheesecake Factory” restaurant chain have to teach hospitals? According to Atul Gawande, writing in the current New Yorker, quite a lot. If you’re not familiar with Cheesecake Factory (I am only by reputation; I’ve never set foot...

Promising Times or Perilous Ones?

LegalWeek has released their annual “UK Top 50″ ranking and it paints a rosy picture of strong revenue and profit growth in the teeth of global economic headwinds.  Specifically: Total revenue of the Top 50 hit £12.96-billion (US$20.25-billion) This was a...

A Conversation with Mark Harris of Axiom

Not long ago, in their Soho offices, I had a chance to sit down with Mark Harris, CEO and Founder of Axiom, and a JD/BA grad of the University of Texas and former Ninth Circuit clerk and Davis Polk associate. To say that Mark has “views” on the state of...

Dewey II

The reaction to my last column on the developments at Dewey has been as strong as to any piece I can remember writing in the near-decade Adam Smith, Esq. has been around.   But for those of you who may be feeling overdosed on Dewey coverage, events are not letting the...

Allen & Overy’s Annual Review: Compared to Yours?

From Allen & Overy’s 2011 Annual Review, which I happened to pick up in a visit to one of their offices last week, come some thoughtful essays you wouldn’t expect to find were it the usual firm’s “higher, faster, bigger, stronger, better,...

How Do Law Firms Score on the “10X Revenue Club” Metrics?

Legion are the topics lawyers don’t talk about, and they could perhaps be accurately summarized as “anything we’d prefer not to talk about,” but primary among them is the strength or weakness of their own firms’ business models. So...
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