Fiscal Equinox (Observed)

With thanks to our friends at Thomson Reuters Legal Executive Institute. You spend from January 1 to April 23 devoting your revenue to paying taxes; After  April 23 (we’re talking averages here) another 40% of your year is “wasted” in...

The Decline of Litigation? Part 2

We haven’t talked yet about realization.  Shall we? The first time I saw this chart, it hit me between the eyes; your reaction may be similar.  In a nutshell: Even if litigation “demand” is more or less steady, what about revenue to law firms from that demand? In...

The Decline of Litigation?: Part 1

I’ve been thinking a lot lately about litigation. It’s been one of the two major locomotives driving revenue and profit for BigLaw for the past 50 years or so–the other being transactional or corporate work–and has customarily provided 25–60%...

My Kingdom for a Horse: The Psychology of Pricing

The following guest column is by Richard Hinwood, based in London. Richard is the Head of Strategy & Chief of Staff at Withers.  As Head of Strategy, Richard leads the formulation and implementation of firm-wide strategy and business planning across the...

A Parable of Client Service: Coda

A few weeks ago I related the tale of our abortive foray into changing wireless service providers from AT&T to Verizon, which provided rich material for reflections on client service.  If you missed it, the original story is here. With dismay, I must report a...

Question of the Month #3: Best measure of law firm performance?

Steven Brill’s audacious decision to publish AmLaw profits per partner figures starting over three decades ago was without question the single most brilliant journalistic stroke Law Land trade media has ever experienced, creating an enduring franchise to this day....
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