by Bruce | November 29, 2004 | Articles, Cultural Considerations, Finance, Leadership, Strategy
Rees Morrison, a longstanding observer of all matters law and business, opines that vis-a-vis in-house law departments, at least, there is no such thing as management by following "best practices," because they simply do not exist. To buttress his thesis, he...
by Bruce | November 26, 2004 | Articles, Knowledge Management, Leadership, Technology strategy
InfoWorld’s cover story is "The Top 20 IT Mistakes," and it’s a rogues’ gallery indeed. Amusingly, many are the converse of another: For example, "botching your outsourcing strategy" vs. "offshoring with blinders...
by Bruce | November 23, 2004 | Articles, Cultural Considerations, Finance, Strategy, Technology strategy
What enterprise software market is growing 15%/year and is expected, if anything, to accelerate in the next few years? If you answered, "Sarbox compliance app’s," guess again: They grew far more than 15% in the last couple of years but...
by Bruce | November 23, 2004 | About the Site, Articles
Long overdue is the entry of Monica Bay, editor-in-chief of Law Technology News and editorial director of Law Firm, Inc. and Small Firm Business into the blogosphere with her already-engaging blog, The Common Scold. Two days before Thanksgiving, it is well to...
by Bruce | November 21, 2004 | Articles, Cultural Considerations, Finance, Marketing, Technology strategy
Is CRM [Customer Relationship Management software] a bridge too far for a firm? This question is probably a tar pit from which one cannot emerge unsullied with a single, unitary correct answer, but as both the power of CRM applications and the competitiveness of...